International Customers

For international service please contact the distributor in your area.

U.S. Customers

Whether you already own a Medivators endoscope reprocessor or are considering a new purchase, you expect, and deserve, quality support throughout your experience. Providing world-class training and customer support to ensure maximum performance from your Medivators products is our mission.

• All professional services are performed by fully certified, Medivators-trained and authorized personnel
• Comprehensive on-site training and in-service by experienced Clinical Support Specialists
• Original-manufacturer service parts and consumables validated to perform to original device manufacturer specifications
• Cost-effective on-site repair services and in-house repair services
• Technical product support by Medivators-trained technical specialists
• Repairs that comply with the latest manufacturer product specifications
• Rapid service response or loaner equipment shipment to minimize workflow disruption
• Order processing by the Medivators Customer Support team
• Website access to all product and service documentation for online self support

All Medivators order processing, on-site clinical support, technical product support and repair services are available at one convenient number: 1-800-444-4729

Documents Link

Link to the Medivators Resource Center for service documents available to Medivators customers and distributors.