Repair Services (U.S.)
In-house Repair Services
MEDIVATORS utilizes a highly qualified Depot Service Team to provide:
- Loaner equipment shipped overnight to your facility for the duration of the repair
- Comprehensive performance testing to determine recommended repairs
- 90 day warranty on all services performed and parts replaced
- Repairs completed to current manufacturer specifications
- Service documentation and test reports provided tor record-keeping compliance
- FDA and ISO-9001 certified
- In-house repair services are available on the following equipment:
Renatron II, Veriscan LT, CER-1, CER-2
MEDIVATORS On-site Repair Services
- Our Field Service staff will take care of you all the way, ensuring your endoscope reprocessing equipment is properly installed, maintained, and kept in top operating order.
- Experienced Field Service Engineers located in your area to ensure fast response and reduce equipment downtime
- Convenient service scheduling to minimize workflow disruption and work with your needs
- Discounted service parts fully backed by a comprehensive 90-day warranty
- On-site repair services are available on the following equipment:
DSD-201, DSD-201LT, DSD Edge, Advantage Plus
MEDIVATORS Technical Support – ph: 1-800-444-4729 (option 2)
Available Monday-Friday 6:00 a.m. – 6:00 p.m. (Please have your unit serial number)