Repair Services (U.S.)

In-house Repair Services

MEDIVATORS utilizes a highly qualified Depot Service Team to provide:

  • Loaner equipment shipped overnight to your facility for the duration of the repair
  • Comprehensive performance testing to determine recommended repairs
  • 90 day warranty on all services performed and parts replaced
  • Repairs completed to current manufacturer specifications
  • Service documentation and test reports provided tor record-keeping compliance
  • FDA and ISO-9001 certified
  • In-house repair services are available on the following equipment:
    Renatron II, Veriscan LT, CER-1, CER-2

MEDIVATORS On-site Repair Services

  • Our Field Service staff will take care of you all the way, ensuring your endoscope reprocessing equipment is properly installed, maintained, and kept in top operating order.
  • Experienced Field Service Engineers located in your area to ensure fast response and reduce equipment downtime
  • Convenient service scheduling to minimize workflow disruption and work with your needs
  • Discounted service parts fully backed by a comprehensive 90-day warranty
  • On-site repair services are available on the following equipment:
    DSD-201, DSD-201LT, DSD Edge, Advantage Plus


MEDIVATORS Technical Support – ph: 1-800-444-4729 (option 2)
Available Monday-Friday 6:00 a.m. – 6:00 p.m.  (Please have your unit serial number)