Customer Service

Welcome to MEDIVATORS Customer Service. We practice a relentless pursuit of excellence every day. Our Customer Service Advocates are Customer Service Certified recognized by the International Customer Service Association. Our advocates have extensive product knowledge supported by on-going training.

MEDIVATORS Customer Service Advocates are available to assist you with orders, delivery inquiries and product information Monday-Friday from 7:30 a.m. to 5:00 p.m. CST. We look forward to supporting your inquiries and requests to ensure 100% satisfaction.

PLEASE NOTE: MEDIVATORS Procedure Room Products will NOT be shipping Friday, January 20, 2017. We apologize for this inconvenience. This is due to a required physical inventory count in our Texas facility.

It is very important to us that you have enough inventory of the MEDIVATORS disposable products. Please plan your supply chain accordingly. Please call Customer Care with questions 800-444-4729.


  • Call: Customer Service: (800) 328-3340, (800) 444-4729
  • Fax: (800) 686-8493, (763) 553-2417
  • Email:

When placing your order, please provide the following information:

  • Account number and company name
  • Billing and shipping address
  • Purchase order number
  • Contact name, telephone number, and e-mail address
  • Delivery date required
  • Product part number and quantity
  • Special delivery instructions


International Support: Locate your International Distributor