Customer Service

Welcome to Cantel Customer Service. We practice a relentless pursuit of excellence every day. Our Customer Service Advocates are Customer Service Certified recognized by the International Customer Service Association. Our advocates have extensive product knowledge supported by on-going training.

Cantel Customer Service Advocates are available to assist you with orders, delivery inquiries and product information Monday-Friday from 7:30 a.m. to 5:00 p.m. CST. We look forward to supporting your inquiries and requests to ensure 100% satisfaction. 

When placing your order, please provide the following information:

  • Account number and company name
  • Billing and shipping address
  • Purchase order number
  • Contact name, telephone number, and e-mail address
  • Delivery date required
  • Product part number and quantity
  • Special delivery instructions

DOCUMENTS FOR DOWNLOAD:

International Support: Locate your International Distributor